Privacy Policy
Last updated: May 2025
This Privacy Policy describes how 1FLT (“we”, “us”, “our”) collects and handles personal information when you use our website or engage our services.
1. Information We Collect
When you use our contact form, we collect the information you voluntarily provide: your name, email address, phone number, and the content of your message. We may also collect standard server log data including your IP address, browser type, and pages visited, solely for security and performance monitoring purposes.
2. How We Use Your Information
We use the information you provide to respond to your enquiry, to provide and manage the services you request, and to communicate with you about your flight operations. We do not use your information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing
Processing of your personal data is based on: (a) your consent when submitting our contact form; (b) the performance of a contract where we are providing services to you; and (c) our legitimate interests in operating a professional aviation services business.
4. Data Sharing
We share your information only with trusted partners directly involved in delivering your requested services - such as handling agents, fuel suppliers, and civil aviation authorities. We may also share data with our email service provider (for sending and receiving correspondence) and with Google (reCAPTCHA, used to protect our contact form from spam).
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Contact form enquiries are retained for a period of 3 years unless you request earlier deletion.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to processing and to data portability. To exercise any of these rights, please contact us using the details below.
7. Cookies
We use a minimal set of cookies to operate this website. We do not use advertising cookies, tracking pixels, or third-party analytics. Please see our Cookie Policy for full details on the cookies in use and how to manage your preferences.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. All data transmitted via our contact form is encrypted in transit using TLS.
9. Third-Party Services
Our site uses Google reCAPTCHA to protect the contact form. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will note the date of the most recent revision at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
For privacy enquiries or to exercise your rights, please contact us at our contact page or write to: 1FLT, P.O. Box 337730, Dubai, United Arab Emirates.
Your data is collected only to respond to your enquiry.
1FLT does not sell personal data, does not use advertising cookies, and retains contact form submissions for no longer than required to service your enquiry.
Questions about our privacy practices?
Our team is available to help with any data or privacy enquiries.